Email Synchronization

Your sales force lives in their inbox. E-mail is one of the most important tools used to communicate with customers, however many companies struggle to get vital customer information out of their sales rep’s e-mail and in to their CRM system. Often times Outlook will have the latest interaction with a customer, and will be more up-to-date than Siebel, which results in a loss of valuable knowledge and insight.

Knouen OfficeSync 3.0 addresses this challenge by giving your sales reps the ability to log e-mail activities in Siebel with a single click. Your users will no longer have to cut and paste information between Outlook and Siebel. And with Knouen Sales Assistant e-mails are logged in Siebel automatically on the user’s behalf.

To see how easy it is to log e-mail activities in Siebel using Knouen OfficeSync 3.0, click here.