Knouen Sales Assistant

Companies often struggle with getting timely and accurate sales information into their CRM system. Knouen Sales Assistant helps companies to proactively capture the customer and sales data their managers need to make smarter and more informed decisions. 

Knouen Sales Assistant is an optional service that runs in the background and automatically logs interactions with customers such as e-mails and appointments as activities in Siebel.  Knouen Sales Assistant can even import contacts in bulk from Outlook and smartphones into Siebel.  With Knouen Sales Assistant enabled, there is no manual labor involved and end users save countless hours by not having to update Siebel.

Knouen Sales Assistant is highly customizable and provides intelligent filters that separate business and personal e-mails and appointments and enters only business related content in Siebel. Companies that use Knouen Sales Assistant have experienced:

• Increase in sales productivity
• Increase in adoption of Siebel
• Increase in timely and relevant customer information
• Greater visibility into customer interactions
• Improvement in forecasts and reports
• Increase in CRM user satisfaction